Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Personal data is collected on the following legal bases: performance of a contract (order), compliance with legal obligations, consent (marketing), and legitimate interest (site security and improvement).

Email marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.

SMS marketing (if applicable): By entering your phone number when placing your order, you agree to receive SMS messages related to your order tracking and necessary notifications for its fulfillment.
With your consent, you may also receive marketing SMS messages (promotional offers and abandoned cart reminders).
You can unsubscribe at any time by replying STOP.

Data retention period:

Personal data is kept for the time necessary for the purposes for which it is collected, and in accordance with applicable legal obligations. Certain data may be retained longer when required by law (particularly concerning invoicing).


ARTICLE 2 - CONSENT

How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we process this data as part of the execution of the contract.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask for your express consent directly, or we will give you the opportunity to decline.

How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at contact@mahozen.com


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is hosted by Shopify on a secure infrastructure. Shopify implements technical and organizational measures compliant with industry standards, including access protection and data security mechanisms.

 

Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is kept only as long as is necessary to complete your purchase transaction. Once your purchase transaction is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to PCI-DSS standards.

For more information, please consult:
https://www.shopify.com/legal/privacy
https://www.shopify.com/legal/terms


ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers have their own privacy policies.

Some of our partners may be located outside the European Union for the purpose of fulfilling orders. In this case, only strictly necessary data is transmitted.


ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices.

If you provide us with your credit card information, it will be encrypted using SSL protocol. Although no method is 100% secure, we implement security measures in line with industry standards.


COOKIES

During your first visit, a cookie consent banner allows you to accept, refuse, or customize their use.

Here is a list of cookies we use:
session_id, unique session identifier, allows Shopify to store your session information (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (relative to the visitor) on the next day. Counts the number of visits to a store by a single customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the store has a password, it is used to determine if the current visitor has access.

 


ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are of the minimum age required in your country of residence to consent to the processing of your personal data (at least 15 years old in France).


ARTICLE 8 – MODIFICATIONS MADE

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

 

 

Data Controller:
Mahozen
47 rue Vivienne

75002 Paris

FRANCE
contact@mahozen.com

If you wish to: access, correct, modify or delete your data:

In accordance with the GDPR, you have the following rights:
- right of access
- right to rectification
- right to erasure
- right to object
- right to restriction of processing
- right to data portability
- right to lodge a complaint with the CNIL